⟡ Shipping & Returns FAQs ⟡
Where do you ship to?
With the exception of the EU, we ship worldwide! If we missed your country, please let us know!
How long is turn around time?
Depending on the item(s) ordered, processing/make time is generally about 3-5 business days.
For shipping, I use USPS and their times vary depending on the shipping method you've chosen at checkout as well as your location. Ground shipping usually take 3-5 days and priority mail in 2-3 days.
If there is a delay during processing, you will always see that in our announcement banner at the top of our website, and via social media. If your item has shipped and there is a delay, please give it a day or two before trying tracking again.
How do I track my order?
You will receive a tracking email that contains your tracking number! If you have an account on Shopify, you are also able to keep track there as well.
How do I return an item?
Currently there is a 30 day window after delivery, for return requests. You will need to contact me via the contact form and please include as much information as possible. For more information, please see our return/refund and exchange policy.
How long does it take to process my return?
We process returns when we receive the item(s). After receiving, it can take an additional 1-2 days to fully inspect and come to a decision. Please see our full policy on returns and exchanges for more information.
Can I make exchanges?
If the item being exchanged is due to seller error, the correct item will be sent free of charge as soon as possible!
If you have accidentally purchased the wrong item, please let us know as soon as possible for next steps. If the order has not been shipped out, changes can be made otherwise you will need to either keep or return the item and repurchase.